Compare Us to the Competition

• Is the company even an authorized dealer for that brand?
• How long has the company been associated with that brand?
• Are there hidden charges, for instance we have heard from our customers about other vendors claiming Free Shipping, but they charge a very big handling cost and/or insurance cost.
• Do you have to switch to an eBay site, or call them on the phone to place an order?
• Do they have a system in place for you to order spare parts down the road when your unit needs repairing or updating?
• When you call them on the phone do you get put into voice jail?
• Does their site assist you in determining the correct product for your needs?
• Do they have a long list of actual customer testimonials, or a few hand picked ones?
• Do they have full factory trained and authorized repair facility?
• What are they going to do for you, if you have a problem, during the factory warranty period, or after?

How Norwalk Power Equipment Company is Different:

• Our dealings with our customers are always upfront and 100% clear.  There are never any hidden charges for our customers.
• Norwalk Power Equipment has grown since our inception in 1957 to be one of the largest independent Outdoor Power Equipment retailers in the USA by providing exemplary customer service.
• We are an award winning factory-authorized dealer for brands like Briggs & Stratton, Echo, Exmark, Honda, Stihl, Toro and many others.
• We believe our special offers on our products are the best values going on the internet.  We monitor our competition closely to make sure we continue to be your best value buy.
• Our site is packed full of customized information that typical customers find very helpful.
• We are not happy and we do not stop working until our customers are 100% happy and satisfied with their purchase and their dealings with our company.
• Please take the time to read some of our testimonials from our thousands of happy customers.
• If you have a problem with your product that you purchased from us, we want to hear about it.  We represent outstanding brands, and we fully stand behind all of our sales to you.  When a customer does report a problem to us, most often a quick phone call or email, and we can have you up and running in a great way.  If there is a factory defect in your product, you are encouraged to return it to Norwalk Power Equipment for either a quick no charge fix under warranty, or if appropriate an exchange for another unit free of charge to you.
• You are always welcome to contact us directly for any follow-up support, information or service work that you require ensuring you years of satisfaction with your product purchase.